PRIVACY POLICY OF SAHARA AGATE EXPORTS

At Sahara Agate Exports, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make inquiries, or place orders with us. By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Business Information: Company name, GST/VAT number (if applicable), and trade details.

  • Browsing Information: IP address, browser type, device information, and pages visited (for website analytics).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about inquiries, orders, and customer support.

  • Provide invoices, shipping details, and export documentation.

  • Improve our website, services, and customer experience.

  • Send promotional updates (only if you opt-in).

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Shipping & Courier Partners – to deliver your products.

  • Payment Gateways & Banks – to process payments securely.

  • Legal Authorities – if required by law or to protect our rights.

4. Data Security

We implement strict measures to protect your personal and financial data, including encryption, firewalls, and secure servers. However, no online system is 100% secure, so we encourage you to take precautions when sharing sensitive information online.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve services. You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data (subject to legal requirements).

  • Opt out of promotional emails at any time.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, logistics partners). We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”