Welcome to Sahara Agate Exports. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. General

  • These Terms & Conditions apply to all visitors, buyers, and business partners of Sahara Agate Exports.

  • By using our website, you agree to comply with and be bound by these terms.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Services

  • We specialize in the export of gemstones, agate products,and jewelry.

  • All product descriptions, images, and details provided on the website are for reference purposes. Natural variations in color, size, and texture may occur, as gemstones are unique.

  • We make every effort to ensure accuracy, but minor discrepancies are not considered defects.

3. Pricing & Payment

  • All prices are listed in rupees and are subject to change without prior notice.

  • Payments must be made through approved and secure payment methods.

  • Orders will only be processed upon confirmation of full/advance payment as per the agreed terms.

  • Buyers are responsible for any applicable taxes, duties, or import charges in their respective countries.

4. Orders & Shipping

  • Orders are accepted in bulk or retail (as applicable).

  • Shipping timelines vary depending on the destination and mode of transport. Estimated delivery times will be communicated at the time of order.

  • Sahara Agate Exports is not responsible for delays caused by customs clearance, courier issues, or unforeseen circumstances.

  • Risk of loss or damage to products passes to the buyer once the order is shipped.

5. Returns & Refunds

  • Due to the nature of gemstones and handicrafts, returns are only accepted for defective or damaged products reported within [X days] of delivery.

  • Buyers must provide proof (photos/videos) for verification.

  • Refunds or replacements will be processed at our discretion, excluding shipping and handling charges.

  • Customized products are non-refundable.

6. Intellectual Property

  • All content on this website (logos, images, text, product designs) is the property of Sahara Agate Exports and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

  • Sahara Agate Exports shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the value of the products purchased.

8. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in [Gujarat, India].